This project required tackling both perception and presentation.
Inconsistent branding
The existing brand lacked cohesion. Conflicting design styles, from retro packaging to palm-tree themed landing pages. This caused Mash to not have a clear identity or voice.
Market perception hurdles
Among Perth’s beer enthusiasts, Mash had a reputation for “hit and miss” beers. Past issues with packaging and transparency had left lingering doubts, particularly within the Perth Beer Snobs community.
No flagship product
While competitors like Nail and Rocky Ridge had iconic beers leading their ranges, Mash had no clearly defined hero beer. This limited cut-through in bottle shops and hospitality venues.
Digital gaps
Despite 11k+ engaged followers, Mash had no structured marketing plan. Social media was ad-hoc, loyalty programs went unpromoted, and limited releases weren’t supported with hype before launch.
Venue experience
Both Swan Valley and Bunbury locations needed stronger visibility, clearer signage, and a better framework for promoting food, merch, and events.