Enterprise Grade WordPress Hosting

WE TAKE CARE OF ALL YOUR HOSTING NEEDS.

Being a local full service hosting company allows us the ability to facilitate all our clients services and hosting support needs, right here from our head office in Perth Western Australia. Each client and client requirements are different and tailored to their individual needs.

PWD has a full time support technician available to not only offer advice but can solve the majority of technical issues within a simple phone call. Our commitment to providing the best hosting services is matched only by our competitive, cost effect solutions. PWD is future forward, and therefore has all the latest technology and applications available to give you web site the most up to date, secure environment to help your site navigate the ever changing digital space.

We have a 99.9% uptime guarantee for our infrastructure, we cannot however guarantee your website especially when it was coded by a 3rd party. We have redundancies and fail-overs along with daily backups. Difference between PWD’s hosting and other’s is we just WordPress.

Disaster Recovery – How PWD Keeps Your Data Safe

PWD’s infrastructure has multiple redundancies in place to keep your data safe and secure in case of a disaster. Even in the off chance of a natural disaster wiping out an entire data centre, we’ve still got you covered. Below are just a couple ways PWD is prepared for any worst-case scenario.

1. PWD Utilises Google Cloud Platform
PWD uses Google Cloud Platform, one of the biggest cloud computing providers in the world. Not only do they have state-of-the-art data centres designed to withstand disasters, they’re using the same technology and hardware that runs Google apps like Gmail and Google Drive. Recognised as some of the most energy efficient and secure in the world, Google’s decade of data centre innovation powers every WordPress site hosted at PWD.

2. Automatic Snapshots of Every Site
PWD creates snapshots of every WordPress site every 24 hours, 6 hours, or hourly depending on the options you select. Check out how automatic backups work.
If your site is affected by an incident that isn’t related to our infrastructure you will always have backups you can restore from the PWD dashboard with a single click.

3. Machine-Level Snapshots
Besides automatic backups, PWD also creates and stores persistent disk snapshots of every machine in our infrastructure every 4 hours for 24 hours and then every 24 hours beyond for two weeks. This means that if your website snapshots were ever unusable for any reason we would have snapshots of our entire infrastructure we could use to restore your data.

4. Downloadable Backups
If automatic backups, as well as our redundant backups, aren’t enough, you can always download a backup of your WordPress site. The archive file (.zip) generated from the PWD dashboard will contain your website’s files as well as the SQL file containing the contents of your database. You can then store these somewhere safe to act as yet another backup.

5. PWD Monitors Uptime of All Sites
We check the status of all websites we host every 2 minutes. That translates to 720 checks for each of your sites every day. If we notice something wrong on your site, our team will typically reach out to you before you even realise there is a problem.

6. We Keep You Informed
For any issues affecting your sites, you will be notified via a message at the top of your PWD dashboard. If there is a system-wide outage or network event, these will be posted on our status page.

7. PWD System Admin Team is Available 24/7.
We have support personnel monitoring our infrastructure 24/7, 365 days a year. In a catastrophic event, you always have the ability to reach our support team in a matter of minutes. We’re always here to help.