Hosting
Fully managed, secure and fast WordPress hosting by PWD
Australian WordPress Hosting
WE TAKE CARE OF ALL YOUR HOSTING NEEDS
Being a local full service allows us the ability to facilitate all our clients services and hosting support needs, right here from our head office in Perth Western Australia. Each client and client requirements are different and tailored to their individual needs.
PWD has a full time support technician available to not only offer advice but can solve the majority of technical issues within a simple phone call. Our commitment to providing the best hosting services is matched only by our competitive, cost effect solutions. PWD is future forward, and therefore has all the latest technology and applications available to give you web site the most up to date, secure environment to help your site navigate the ever changing digital space.
We have a 99.9% uptime guarantee for our infrastructure, we cannot however guarantee your website especially when it was coded by a 3rd party. We have redundancies and fail-overs along with daily backups. Difference between PWD’s hosting and other’s is we just WordPress.
Data Protection
DISASTER RECOVERY - HOW PWD KEEPS YOUR DATA SAFE
PWD’s infrastructure has multiple redundancies in place to keep your data safe and secure in case of a disaster. Even in the off chance of a natural disaster wiping out an entire data centre, we’ve still got you covered. Below are just a couple ways PWD is prepared for any worst-case scenario.
PWD Utilises Google Cloud Platform PWD uses Google Cloud Platform, one of the biggest cloud computing providers in the world. Not only do they have state-of-the-art data centres designed to withstand disasters, they’re using the same technology and hardware that runs Google apps like Gmail and Google Drive. Recognised as some of the most energy efficient and secure in the world, Google’s decade of data centre innovation powers every WordPress site hosted at PWD.
Automatic Snapshots of Every Site PWD creates snapshots of every WordPress site every 24 hours, 6 hours, or hourly depending on the options you select. Check out how automatic backups work. If your site is affected by an incident that isn’t related to our infrastructure you will always have backups you can restore from the PWD dashboard with a single click.
Machine-Level Snapshots Besides automatic backups, PWD also creates and stores persistent disk snapshots of every machine in our infrastructure every 4 hours for 24 hours and then every 24 hours beyond for two weeks. This means that if your website snapshots were ever unusable for any reason we would have snapshots of our entire infrastructure we could use to restore your data.
Downloadable Backups If automatic backups, as well as our redundant backups, aren’t enough, you can always download a backup of your WordPress site. The archive file (.zip) generated from the PWD dashboard will contain your website’s files as well as the SQL file containing the contents of your database. You can then store these somewhere safe to act as yet another backup.
PWD Monitors Uptime of All Sites We check the status of all websites we host every 2 minutes. That translates to 720 checks for each of your sites every day. If we notice something wrong on your site, our team will typically reach out to you before you even realise there is a problem.
We Keep You Informed For any issues affecting your sites, you will be notified via a message at the top of your PWD dashboard. If there is a system-wide outage or network event, these will be posted on our status page.
PWD System Admin Team is Available 24/7. We have support personnel monitoring our infrastructure 24/7, 365 days a year. In a catastrophic event, you always have the ability to reach our support team in a matter of minutes. We’re always here to help.
What You'll Get
WHAT'S INCLUDED
Powerful Website Statistics
Measure your website’s performance so you can understand what people do when they visit your website
Space
Our plans have a generous disk space to make sure you have all the room you need for your website and emails
Spam Filtering
Get the emails you want with spam filtering, blacklisting and white listing
Data Transfer
Meet your visitors’ needs with generous traffic allowance
Protected
Your valuable online assets are protected 24/7 in world-class data centre
How It Works
THE PROCESS
Choice
Choose a plan to suit your needs and upgrade as your needs change
Guided Setup
We guide you through setting up your computer to receive emails (read our FAQ)
Here to help
24/7 support for technical and account issues means we’re here when you need us
Security
Protect your important information from malicious spam and viruses
Reliability
Our servers are housed in world-class data centres
Payment Options
Flexible monthly or annual payment options to suit your needs
All Positive
HAPPY CLIENTS
- Protect your important information from malicious spam and viruses
- Our servers are housed in world-class data centres
- Flexible monthly or annual payment options to suit your needs
- Choose a plan to suit your needs & upgrade as your needs change
- We guide you through setting up your computer to receive emails
- 24/7 support fortechnical and account issues means we're here when you need us
WEBCARE PACKAGES
PRIORITY TELEPHONE SUPPORT IN BUSINESS HOURS, TICKET AND INSTANT CHAT SUPPORT IS 24/7
CONTENT ASSISTANCE:
Assistance in creating new pages with templates that have already been created
Assistance in loading and editing written content supplied by the client
Uploading logo files
Help in adding additional menu headings
Optimising and editing images supplied by the client to each page
Uploading video supplied by the client to text pages
Editing contact details: address, email and telephone numbers
Fixing broken links to dormant or blacklisted 3rd party websites
Updating plugins (any 3rd party licensing costs are payable by the client)
IF PWD HOSTS THE WEBSITE AND CONTROLS THE DNS, WE WILL ASSIST WITH:
– Update and correct redirections; – Update and correct DNS records.
Includes annual domain name renewals when registered with PWD, premium SSL certificate registration and renewals on a annual basis.
HOSTING FEATURES:
Highly secure;
Guaranteed server uptime;
Highly-Available Architecture;
Automated Backups;
Managed Auto-Updates;
Expert WP support;
End-to-end managed security;
Managed auto-updates;
Malware monitoring and removal;
Managed web application firewall (WAF);
Bad-bots filtering;
Fully locked-down environment;
Dynamic Load Balancing;
SSD Storage;
Multilayer Adaptive Caching;
GeoDNS;
CDN;
PHP optimisation;
SSL Acceleration.